If You want to print more then one pet on any product, then buy this Extra Pet Art, Normally we do one pet art per order, but sometime customers want to feature more then one pet, in that case they can add this into cart.
Our shipment period is divided in to the production phase and shipping phase. Unlike most companies where the product is shipped immediately, because they sell physical products & we are selling Print On Demands Products, so ours process is a little different. it takes longer than usual to actually ship an order. But it's definitely worth the wait. And each parcel is prepared with a lot more care and attention.
Please be advised that Paw & Heir operates a no returns policy due to the customized nature of our products. If you received a defective or incorrect item we will replace it as fast as possible.
CANCELLATIONS: BEFORE PRODUCT RECEIVED
Order cancellations are permitted up to 4 hours after placing your order. Any cancellation request received thereafter will be subject to a 20% cancellation and admin fee.
Note that any order that has been sent to print cannot be cancelled under any circumstance.
REPLACEMENT GUARANTEE
If you receive a defective or incorrect item we promise to replace it as fast as possible. Please report the issue to us via email and provide photo evidence. We 100% guarantee a replacement to any customer who receives an incorrect or defective / damaged / mis-printed product.